"bpo Customer Service Associate"

Responsibilities of CRM:r r

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• A CRM Executive must know the needs of his/her customers and have knowledge of the problems consumers want to be solved.
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• Planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
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• Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.
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