Executive Customer Support - MNC India Jobs

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Executive Customer Support

Key Responsibility
  • Take care of incoming phone calls and customer complaint mails around the products and handle the first level problem solving over the phones/mails.
  • Follow the ZOHO solution to track and solve customer tickets online and offline
  • Will be measured on the positive reviews generated online post solving consumer queries. Maintain track of the reviews
  • Must handle customer review and respond effectively and efficiently across various…

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